1. Information We Collect and Receive
You are free to explore the websites without providing any information about yourself. When you visit the websites or register for the newsletter, we request that you provide personal information about yourself, and we collect navigational information.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal information can also include publicly available information about you that is available on the internet, such as from Facebook, LinkedIn and Google.
Personal Information do not include information from which no individual can reasonably be identified, that is to say, anonymous information or personal data rendered anonymous in such a manner that the individual is not, or no longer is, identifiable (de-identified or anonymised information). The Public Policy does not apply to such information.
The websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us so that we may delete the information.
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
We receive from you such Information as you provide us when filling in forms on a website or when you participate in our service-related campaigns or programmes, sign up to receive newsletters or other communications from us, interact with our social media accounts or correspond or otherwise communicate with Akrobat. If you email us or send us a letter or a message, we may retain a record of such communication, including your name and address, email address or telephone number (as applicable), the content of your communication and our response. We may complement these data with other Information.
2. How We Use Information We Collect
Use of Personal Information
We will never sell your personal information to any third party.
Use of Navigational Information
We use navigational information to operate and improve the websites. We may also use navigational information alone or in combination with personal information to provide you with personalized information about Akrobat.
Customer Testimonials and Comments
We post customer testimonials and comments on our websites, which may contain personal information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
We have engaged to use third-party service providers to assist us in providing, maintaining, developing, protecting and promoting the service and websites. These service providers may have access to your personal information for the limited purpose of providing the service we have engaged them to provide.
Retention of Your Information
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described below.
External Websites and Social Media Features
Failure to provide Information
Where we need to collect your personal information by law or under the terms of a contract we have with you, or in order to enter into such a contract, and you fail to provide those data when requested, we may not be able to perform or enter into the relevant contract. Should that be the case, we may have to cancel a product or service you have with us, but we shall let you know at the time if that applies.
If you limit the ability of a website to set cookies, you may prevent yourself from using that site or certain of its features or may worsen your user experience as the item in question will not be personalised to you. It may also stop you from saving customised settings and you may need to validate your access to the website more frequently during your browsing session.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
3. Navigational Information
As with most websites and on-demand software solutions, certain data are automatically collected when you visit a website and this information is recorded in log files. We may collect demographic information, such as your address, age, gender, preferencesand favourites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site and other. This information is used by Akrobat to provide general statistics regarding use of the websites. For these purposes, we do link this automatically-collected data to personal information such as name, email address, address, and phone number.
Third Party Tracking Technologies
4. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information is collected on our websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
However, please be aware that no security measure is perfect. Our efforts notwithstanding, we cannot guarantee that your personal information, during transmission over the internet or while stored in our systems or while otherwise in our care, will be absolutely safe from unauthorised or unlawful processing or accidental loss, alteration or destruction, or that they will indeed be intact and confidential at all times.
5. Unsubscribing and ReviewingRemoving your Personal Information
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails,or by sending us email on the contact below.
Upon request Akrobat will provide you with information about whether we hold any of your personal information. If you provide us with your personal information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by Akrobat or third parties
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to Akrobat, d.o.o., Crmosnjice 5b, 8000 Novo mesto, Slovenia, Attn: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us.
We aim to respond to any legitimate request within a month of its receipt but it may take us longer if your request is particularly complex or you have made several requests. If that is the case, we shall let you know and keep you updated of the action we have taken.
Last Modified: June 1, 2018